In light of an internet disruption, passengers traveling on Crimean trains are suggested to carry a physical ticket or a digital ticket in PDF format.
In the midst of ongoing uncertainty, passengers traveling with the Grand Service Express, a subsidiary of JSC "RZD", in Crimea may face challenges when it comes to ticketing during mobile internet outages.
While the control coupon serves as confirmation of purchase and proof that the passenger has paid for their ticket, the question of what alternatives are available when printing or saving tickets in PDF format is not feasible due to internet disruptions, remains unanswered.
In general, when mobile internet service is unavailable, common alternatives for obtaining a valid ticket include:
- Ticket offices at stations: Passengers can present identification and purchase or retrieve printed tickets in person.
- Paper tickets issued physically: At the station or through authorized ticket counters before boarding.
- Manual or paper-based boarding pass: As a substitute for electronic tickets.
- Customer support or hotline services: Providing assistance or alternative ticket validation methods.
- Train staff sometimes allow boarding with proof of purchase shown on mobile devices offline or via other verification methods if official protocols permit.
Given the complex telecommunications situation in Crimea due to sanctions and infrastructure limitations, passengers would likely rely heavily on station ticket offices or physical ticket counters as the primary alternative to printing or saving electronic tickets in PDF format.
However, recent reports suggest that mobile internet in Crimea may be shut down for an extended period. As of now, there is no information available about the connection between the special military operation in Crimea and this shutdown.
In light of these developments, it is advisable for passengers to contact the Grand Service Express customer service or the railway operator managing services via Crimea for official guidance. Alternatively, consulting updates from the official transport authority would be beneficial.
It is essential to note that representatives of the carrier have stated that a conductor cannot board a passenger without a ticket, either in the system or in the passenger's hands. Therefore, it is crucial to plan ahead and ensure that you have a valid ticket, whether it be a physical ticket or alternative arrangements made through the railway operator or customer service.
No similar announcements have been made by FPC regarding specific alternatives available to passengers during mobile internet outages in Crimea. As such, it is advisable to stay informed and be prepared for any potential changes or updates.
- In the absence of mobile internet, passengers traveling with Grand Service Express can obtain a valid ticket by visiting ticket offices at stations or by getting paper tickets issued physically at the station or through authorized ticket counters before boarding.
- Given the potential shutdown of mobile internet in Crimea for an extended period, it is advisable for passengers to contact the Grand Service Express customer service or the railway operator managing services via Crimea for updated ticket-related information and alternative arrangements.
