Turkish Airline Issues Declaration at Pulkovo Airport
In a recent development, Turkish Airlines has faced baggage delays on several flights due to enhanced security measures and refueling needs, as stated by the airline and the airport's press service. Passengers affected by this issue are advised to take prompt action to claim compensation.
The baggage delays occurred at Pulkovo Airport, as reported on July 24. To stay updated on this and other breaking news, users are encouraged to join the Telegram channel of the Turkish Airlines website. This platform provides the latest news in Russia and the world, making it a valuable resource for staying informed about current events.
If your luggage is delayed, it is essential to report the issue immediately at the airport. Upon discovering your baggage is delayed, report the issue at Turkish Airlines' baggage claim or lost baggage desk before leaving the airport. You will typically need to fill out a Property Irregularity Report (PIR).
Retain your boarding pass, baggage claim tags, PIR, and any receipts for essential items purchased due to the delay. These documents will be crucial when submitting your formal written claim with Turkish Airlines.
To submit a claim for compensation, passengers are encouraged to visit the official Turkish Airlines website and navigate to the "Delayed Baggage" section. Here, you can find the necessary forms and instructions to complete your claim. Airlines typically require claims within a certain period after the flight (often within 21 days).
Turkish Airlines is taking all necessary steps to deliver the baggage to its owners as soon as possible. In the meantime, the Lost & Found service is available for passengers to use to locate their lost luggage. Passengers whose luggage was not loaded onto the flight are advised to contact the Lost & Found service immediately.
Passengers are also advised to check the official Turkish Airlines website for updates on their delayed baggage. Turkish Airlines assures that it is doing everything in its power to resolve the baggage delay issue as quickly as possible.
It is important to note that the maximum liability for baggage compensation depends on applicable rules. For international flights, this is typically around $2,080 under the Montreal Convention, but specific limits can vary. Keep receipts for all expenses related to delayed baggage to submit with your claim.
Turkish Airlines' claim processing times and responsiveness may vary; some customers have experienced delays in receiving compensation. Persistence and thorough documentation are essential in such cases. If the airline delays or denies compensation, complaints can be escalated to consumer protection agencies like the Better Business Bureau or aviation authorities if Turkish Airlines does not resolve your claim satisfactorily.
In summary, report promptly, keep all documents, file a detailed claim with Turkish Airlines, and if necessary, escalate to consumer protection bodies for unresolved issues. This is the usual framework for claiming baggage delay compensation on Turkish Airlines flights.
For those who wish to stay updated on events, subscribing to the Turkish Airlines website provides access to the Telegram channel. This channel is a means of staying informed about current events and a source for breaking news and events. Users are advised to subscribe to the website for timely news updates.
- To make a claim for compensation due to delayed luggage, passengers should visit the "Delayed Baggage" section on the Turkish Airlines website.
- If a passenger's luggage was not loaded onto a Turkish Airlines flight, they should immediately contact the Lost & Found service.
